Team

Episode 157

6 September 2022

“It’s easier to prevent a problem from happening in the first place than to try and solve it once it’s happening.”

Team culture is established whether you consciously create it or not, so to ensure that you and your team members are on the same page and thus avoid conflict down the line, the best time to establish a culture within your business is at the very beginning. Although this isn’t an easy task, it is certainly worth it!

In this episode, we discuss:

  • How to create a healthy team culture within your salon.
  • The importance of consistency.
  • Resources that will help you successfully establish a team culture. 

And more!

In this Episode:

[01:09] How to leave a review for the podcast (which we would greatly appreciate!).

[01:32] The email that inspired today’s episode.  

[03:20] When a business culture should be established.

[04:19] How to establish a culture within your business.

[07:48] The importance of consistency in building a team culture (even though it’s hard!).

[10:08] What you need to accept if you want to change the culture in an established business.

[10:51] An overview of the four ways to prevent workplace conflict relating to culture.

[15:47] The benefits of building a healthy business culture. 

[16:20] Resources that can help you along your journey of establishing a culture within your salon! 

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

 

Until next time!

Antony

 

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Grow Resources

Grow 2: Management | Grow 3: Team | Grow Management: Online Course

Episode 156

6 September 2022

As a former salon owner and business coach, I am very aware of the ever-evolving business models in the industry and the challenges that these create for some people.

I have often thought about why more salons haven’t tried to grow in the same ways that law firms, accountancy firms, and architecture firms do; by having a partnership model that not only creates a career path and profit sharing for the partners but also allows the company to keep growing.

My guest on today’s episode is Blake Evans from Shear Art Salon in Tampa, Florida. Not only do they have a very impressive partnership model, but Blake is happy for me to dig in and ask exactly how it works.

So, in today’s podcast, we will discuss:

  • How do you decide who will be invited into the partnership program?
  • How do they buy into the partnership?
  • How is their shareholding valued?
  • What happens when partners want to sell their shares?

And lots more!

In this Episode:

[03:08] An overview of Blake’s transition from marketing student to hairdresser.

[06:02] Blake’s advice for finding the right salon for you, and why he chose Shear Art.

[08:36] The evolution of Blake’s career at Shear Art, from assistant to owner.

[11:21] Benefits of a partnership model.

[13:26] Factors that drove the founder of Shear Art to implement a partnership/shareholder model in the salon.

[19:00] What Blake loves about the shareholder model at Shear Art.

[21:11] Blake explains how an employee can become a partner at Shear Art.

[25:53] The different investment options that incoming partners can choose between.

[31:43] Examples of the different roles that are held by Shear Art shareholders.

[34:30] How Blake’s marketing background has impacted the way he does business.

[37:13] Blake explains how partners are paid.

[41:53] How Shear Art shares are valued.

[46:33] Some of the clauses in the Shear Art shareholder contract.

[50:32] Blake shares some examples of how decisions are made in Shear Art’s partnership/shareholder model.

[54:34] The challenges of a partnership/shareholder model.

[1:00:21] Final words of wisdom from Blake about living in an ever-evolving world!

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Blake for sharing his insights with me for this week’s episode.

Until next time!

Antony

 

Links and Resources:

Grow My Salon Business

Website | Facebook | Instagram

 

Shear Art Salon

Website | Facebook | Instagram

 

Blake Reed Evans

Instagram | Facebook | TikTok

Episode 155

24 August 2022

There are a lot of people that will talk about how tough the past couple of years have been, and rightly so in many cases. 

But if there’s one thing I’ve learned in my 40 years in this industry, it is that to succeed, you have to continually evolve. You can’t stand still and dine out on yesterday’s glories, and you can’t be afraid to continually reinvent and evolve your business… 

My guest today very much shares those sentiments. Her name is Mia De Vries, and amongst other things, she is a salon owner, business coach, and founder of ‘The Secret Fox’ online education company.

In today’s podcast, we discuss:

  • No longer working Saturdays and embracing a 4 day work week.
  • The importance of finding life and business balance
  • Motivation and people management

And lots more!

 

In this Episode:

[02:27] Mia shares an overview of her business and personal life.

[04:54] Business “meltdowns” that Mia has experienced and the biggest lesson that she learned from them.

[09:11] Mia’s joy-seeking approach to business. 

[10:44] Factors that influenced Mia’s decision to close her salon on Saturdays and how she subsequently restructured her employee’s working hours. 

[16:06] What Mia believes to be the secret to successfully stepping away from the chair without losing clients. 

[18:43] Additional ways that Mia has cultivated a flexible culture in her salon. 

[20:29] Reasons for the big renovation that Mia’s salon recently underwent and the various other changes that have accompanied this. 

[25:20] A story that epitomizes the special relationships that hairdressers can develop with their clients.  

[30:38] The characteristics that Mia believes have been foundational to her success. 

[31:36] Offerings that are available via Mia’s online education company, The Secret Fox (and the inspiration behind the founding of the company).

[36:23] Mia’s thoughts about the influence of social media in the hairdressing and hair education space.

[47:47] Mia’s approach to improving productivity and dealing with conflict in her salon. 

[57:19] A discussion about all things financial in The Fox & The Hair Salon. 

[1:01:00] Reasons why The Fox & The Hair hasn’t been affected by the shift away from traditional salon business models. 

[1:03:27] What Mia wishes she was better at.

[1:05:59] The value in asking for help.   

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Mia for sharing her insights with me for this week’s episode.

Until next time!

Antony

 

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

 

The Fox & The Hair

Instagram | Facebook

 

The Secret Fox

Website | Instagram | Facebook

Episode 149

12 July 2022

How Technology Can Streamline All Your HR Needs with Ian Egerton

As I often say, we are in the ‘people business.’ This means that our primary product is the people who sit in our chairs and the services we offer to make our clients happy. 

But from the salon owners’ perspective, we are also in the ‘people business’ in that because our teams are also our product and our most important asset.

The Human Resource (HR) regulation around employees varies from country to country but no matter where you are listening to this podcast there are almost definitely more complexities around managing your team today than there were 5 years ago. 

And managing those complexities takes time, and time is money. 

My guest on today’s podcast is Ian Egerton, hairdresser, salon owner, and the founder of Loop HR Salon Software. Ian’s software solution makes the HR component not just much easier to manage, but also extremely professional. 

In today’s podcast we will discuss:

  • The role of ‘HR’ in a successful salon
  • The benefits of getting more organised, systemised, and automated when it comes to HR… 

And lots more!

 

In this Episode:

 

[02:39] An overview of Ian’s journey from “Saturday boy” in his local salon to the founder of Loop HR.

[08:55] Ian’s approach to business development.

[11:48] Origins of the name Loop HR. 

[14:25] Experiences that motivated Ian to found Loop HR.

[16:24] An explanation of how Loop HR works. 

[24:01] The 4 pillars of business, and where Loop HR fits in amongst them.

[24:52] Elements that make Loop HR unique.

[25:30] Examples of Loop HR in action.

[30:56] How to use Loop HR. 

[32:33] The benefits that Loop HR provides to salon employees.

[37:52] Ian explains how salon owners can integrate Loop HR into their systems (and the assistance that he offers).

[41:15] The 3 subscription-based packages offered by Loop HR.

[43:10] Ian’s greatest joy.  

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Ian for sharing his insights with me for this week’s episode. Until next time!

 

Antony

 

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

 

Loop HR

Website – Free Trial

Episode 141

17 May 2022

There are many qualities to take into consideration if you are going to refer to a salon business as being one of the best in the world’

When it comes to great leadership, a fantastic culture, excellent training, a real career path, great team retention, and consistently having 20% plus in retail and having a very profitable business, there are two salons that really stand out to me.

The first one is JUUT Salons, whose owner, David Wagner, I interviewed on a previous episode. If you haven’t checked it out yet, go back and have a listen. 

The second is Van Michael Salon, and today I’m going to be speaking to Van Council, the founder and co-owner of this incredible business which sets the bar at a level that very few salons can come close to! 

In today’s podcast we will discuss:

  • Adapting your business model to the times
  • The importance of standards, training, systems and exceptional service
  • Lessons in leadership… 

And lots more!

 

In this Episode:

 

[04:36] What drew Van to hairdressing, and an overview of his +45 year career in the salon industry (and his experience working in construction).

[13:01] Valuable lessons that Van learnt during the time he spent living in London.

[16:37] Van explains what motivated him to open his own business, Van Michael Salon. 

[20:44] Growth that Van Michael Salon has experienced over the years. 

[25:05] What Van wishes he had known when he co-founded Van Michael Salon.

[27:08] Key elements which have resulted in the very successful expansion of Van Michael Salon. 

[34:48] Examples of the effort that Van puts in to make his salons stand out.

[36:36] Unique features of the Van Michael Salon call centre.

[41:24] Skills that Van drew on when he was working behind the chair, which he is now teaching to his staff. 

[43:31] Van’s thoughts on why Atlanta has a particularly strong salon based business culture in comparison to other areas.

[45:59] How Van branched his business out into Japan, and lessons from there that he has brought back to his American based salons. 

[51:49] Changes that Van is working into his business model.

[59:54] An overview of the two-year training program that Van takes new employees through, and the philosophy that he instils in them during this time.

[1:10:32] The level system at Van Michael Salon.

[1:13:48] Metrics that Van aims to maintain in his salons (and goals that he has for the future).

[1:20:15] Van’s approach to creating a healthy company culture, his biggest strength as a leader, and advice for hiring employees. 

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Van for sharing his story with me for this week’s episode. Until next time!

Antony

 

Links and Resources:

 

Grow My Salon Business 

Website | Facebook | Instagram

 

Van Michael Salon

Website | Instagram | Twitter | Facebook

 

Van Michael Studio

Instagram

 

Van Council

Instagram

Episode 136

12 April 2022

What Does It Take to Build a Multi Salon Brand Where Everyone Is a Winner? With JUUT Salon Owner David Wagner.

Many people open a salon with a dream to grow it into a big business. Unfortunately, only very few achieve that dream. 

In today’s hairdressing industry there has been a growth in the independent stylist. The salon suite, The booth renter. The freelancer. The business unit of 1. But that business model certainly isn’t for everyone.

You can still build a brand, create a career path, and offer training and benefits and an amazing workplace culture that gives people a place to belong that is bigger than just them.

My guest on today’s podcast has done that and so much more. He is David Wagner; hairstylist, artist, entrepreneur, educator, author and founder and owner of JUUT Salons.

In today’s episode we discuss:

  • What it takes to build a successful salon brand
  • The meaning of being a ‘day maker’
  • Creating salon culture 
  • The Covid impact …

And so much more!

 

In this Episode:

[03:13] David shares an overview of his journey from one of the very first Horst Rechelbacher scholars to the founder and CEO of Juut Salonspa.

[12:45] How David transformed a last-place salon into a first-place salon. 

[15:02] The serendipitous moment that David decided to open his own salon, and the growth that his business experienced in its first 3 years.

[17:05] Why David recommends either having one salon or more than two, and growing through acquisition rather than building from the ground up. 

[23:34] The key to successfully running salons across multiple states. 

[27:24] David shares the experiences which inspired Daymaker Movement, and his book, Life As a Daymaker.

[36:36] What David has learned about the value that the hairdressing professional brings to people’s lives. 

[41:22] How David created (and maintains) a thriving employee-based culture in his salons.  

[55:03] Why David refers to his salons as a collection rather than a chain. 

[57:14] The percentage of revenue that David considers to be a good profit (and why this has gone down over time).

[1:01:11] David’s suggestion for measuring retail sales. 

[1:04:10] An overview of the payment structure at Juut. 

[1:06:05] David shares his thoughts on the evolution of the salon suite model. 

[1:09:57] The impact that the Covid-19 pandemic has had on David’s business.

[1:14:44] What David believes to be his greatest strengths, the lesson that he would like to pass onto future generations of hairstylists, and what he wishes he was better at.

[1:21:43] Traits that David believes make for a good leader.

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to David for sharing his insights with me for this week’s episode. Until next time!

 

Antony

 

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

 

Juut Salonspa

Website | Instagram | Facebook

 

David Wagner 

LinkedIn | Instagram

 

Daymaker Movement

Website | Facebook | Twitter | Podcast

 

Life As a Daymaker

Book

Episode 128

15 February 2022

Navigating Change in the Salon Industry with Robert and Mary Cromeans

My guests on this episode have been on the show before. In fact, they were the very first guests I had, way back in March 2018! They are Robert and Mary Cromeans who have a salon business based in San Diego.

Aside from our conversation in 2018 they were also part of a group podcast interview I did with them when Covid first reared its ugly head about two years ago… 

Two years is a long time in business, especially in today’s world, and Robert and Mary have never been afraid to change their business, so it is interesting to see how their salons and their thinking has evolved since we last spoke…

In this episode we discuss:

  • How their salon business has changed
  • What flexibility looks like for them and their team 
  • Positive things have come out of Covid for them

And lots more!

In this Episode:

[04:15] What Robert and Mary’s lives looked like prior to the Covid-19 pandemic, and how they have drastically changed since. 

[12:20] Challenges that Robert and Mary have experienced recently with regard to staff turnover.

[14:19] The training model which has been instituted at the Cromeans’ new salon, The Cutting Room, and how its first 6 weeks in business have been. 

[21:41] Culture that is being cultivated at The Cutting Room.

[24:13] How Mary has elevated her game as a hairdresser, and the hands-on role that Robert plays in The Cutting Room. 

[27:44] Putting some numbers to the Great Resignation concept. 

[28:42] Flexibility that hairdressers are looking for, and how the Cromeans’ are adapting their salons to respond to these desires. 

[37:17] Why virtual consultations are so valuable (in and out of pandemic times). 

[40:40] Examples of how client requests have changed since the pandemic. 

[43:26] The deskless, cash free system that the Cromeans’ have adopted in their salons. 

[47:33] What hairdressers often don’t realize when they transition from being an employee to a freelancer.  

[48:57] “Fewer clients, more services;” why Mary and Robert have continued with this model, despite Covid restrictions being lifted. 

[54:20] The “Trifecta of Success” that the Cromeans’ aim to achieve in their salons. 

[56:00] Retail elements of Robert and Mary’s business. 

[58:18] Mary and Robert’s thoughts on at-home hairdressing services. 

[1:02:12] Salon Scale; how it works and why it’s a must-have! 

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Robert and Mary for sharing their insights with me for this week’s episode. Until next time!

 

Antony

 

Links and Resources:

 

Grow My Salon Business 

Website | Facebook | Instagram

 

Mary Cromeans 

Instagram

 

Robert Cromeans

Instagram | Facebook

 

Salons

A Robert Cromeans Salon | The Cutting Room | Walk In

 

Salon Scale

Website

Episode 125

26 January 2022

Hairdressers and dealing with the impact of domestic violence with Susanne Post

My guest on this episode is Susanne Post.

Susanne is a hairdresser, salon owner and co-founder of ‘Shear Haven,’ an organisation whose purpose is to educate stylists and beauty professionals about the signs of domestic violence.

Domestic violence is a pervasive issue across the world, and as a survivor of domestic violence herself, Susanne has made it her mission to ensure that people can access the help that they need if they find themselves in an abusive relationship. Domestic violence is often associated with shame, denial, and hopelessness, but by talking about it we can begin to destigmatize it, and that is exactly what we are going to do today.

In today’s podcast we discuss:

  • What exactly is domestic violence and who does it affect?
  • How do you recognise the signs of domestic violence?
  • The impact that covid has had on domestic violence.
  • The free training program that is now available to hairdressers globally to help them recognise the issues around domestic violence.

And lots more!

 

In this Episode:

 

[02:41] The stigma that surrounds domestic violence, and the importance of speaking openly about it.

[03:56] Staggering statistics which highlight the pervasiveness of domestic violence globally.

[07:38] How domestic violence is defined, and the different types of abuse that fall into this category.

[09:51] Susanne shares her personal experiences of domestic violence and escaping her abuser.

[14:12] The average number of times that a person will return to their abuser, and the various reasons that this is the case.

[17:50] Common stereotypes of abusers and the abused, and why these do not tell the full story.

[21:39] Why people who were abused often go on to become abusers themselves.

[23:48] Susanne explains why couples therapy can do more harm than good for the person who is being abused.

[27:46] How witnessing domestic violence impacts children.

[29:42] Why domestic abuse has become known as the “shadow pandemic.”

[31:41] Susanne shares the inspiration behind the founding of Shear Haven, and some of their achievements to date.

[38:31] Why Shear Haven focuses specifically on domestic abuse prevention training for beauty industry professionals, and examples of the resources that they provide.

[45:17] The value that lies in having open conversations about domestic violence.

[50:27] Advice for how to handle a situation where a colleague or client of yours is being abused.

[54:00] If you are in an abusive relationship (as the abuser or the abused), you are not alone, and there is a way to change your situation.

 

Thanks so much for joining me this week. If you found this episode helpful, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Susanne for sharing her story with me for this week’s episode. Until next time!

Antony

 

Links and Resources:

Grow My Salon Business

Website | Facebook | Instagram

 

Shear Haven

Website | Website

 

Susanne Post

LinkedIn | Instagram

 

Shine Salon

Website | Instagram | Twitter | Facebook

 

Barbicide

Website | Twitter | Facebook | Instagram

 

YWCA Nashville and Middle Tennessee

Website | Twitter | Facebook | LinkedIn | Instagram

Episode 124

18 January 2022

A Solution to a Salon Industry Problem, Minimising Waste With Victoria Tarrant of SmartMix.

The fact that you are listening to this means that you are probably a salon owner and therefore could probably be loosely described as an entrepreneur. 

And if you are a regular listener, you’ve probably gathered that I love nothing more than a good entrepreneurial story where we get an insight and an understanding into the highs and lows of what it takes each of us on our unique journey to turn the dream into reality. 

Because when we share our dream and the journey we take, it gives others the inspiration and courage to pursue their dream too.

My guest on this episode is Victoria Tarrant a hairdresser who has a dream to solve a problem that exists in every salon, and that is addressing the issue of colour wastage and everything surrounding that from the impact that has on salon profits to correct pricing of colour services, the environmental impact waste has and efficient inventory management.  

In this episode we discuss:

  • What exactly is ‘SmartMix’?
  • How it differs from competing brands
  • The journey Victoria has taken to get it to the point it’s at …

And lots more!

In this Episode:

[02:40] Victoria shares the origins of her hairdressing career and an overview of what her journey has looked like since.

[05:07] The issue that inspired Victoria’s app, SmartMix, and how her idea evolved over time. 

[09:00] Jerry Rihll; the influential role that he has played in the success of SmartMix.  

[14:40] Competition in the colour mixing space, and what makes SmartMix stand out.

[18:23] How Victoria funded SmartMix, and the process she went through to develop the app. 

[23:36] Pushback that Victoria received from stylists when SmartMix was launched, and how the app won them over. 

[27:34] A rundown of how to use the SmartMix app. 

[34:15] The charitable element that Victoria hopes to link to SmartMix.

[36:04] An experiment: the amount of colour waste that Victoria accumulated in the space of 38 weeks.

[37:50] The reporting system that encourages stylists to use the SmartMix app, and what Victoria found to be the most powerful incentive. 

[41:23] How stylists access the SmartMix app, and the other systems that it is linked to. 

[45:41] Plans that Victoria has for the future of SmartMix. 

[48:51] Characteristics that Victoria has which have helped her succeed. 

[50:38] Two valuable pieces of advice from Victoria for any aspiring entrepreneurs. 

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Victoria for sharing her story with me for this week’s episode. Until next time!

Antony

 

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Precision Colour [SmartMix]

Website | Facebook | Instagram

Victoria’s Hair Design

Website

Victoria Tarrant 

LinkedIn

Episode 123

11 January 2022

Have you ever wondered what it takes to build a 15 strong luxury brand salon group? 

My guest on today’s Podcast has done exactly that. He is Oscar Cullinan founder of the Oscar Oscar salon group in Australia.

Oscar has built up a very successful 15 strong luxury salon partnership group in Australia and more recently has started his own product line. 

Many people want to achieve what Oscar has but very few manage to. So, what does it take to go from one salon that was opened on a ‘whim’ to becoming a household name in the Australian Hairdressing Industry?

The answer is ‘partnership’ and the Oscar Oscar group have created a successful partnership model that is a win for everyone. 

In this episode we discuss:

  • Knowing when it’s time to expand 
  • The partnership business model
  • What it takes to create and culture and build a brand
  • The importance of leadership in the salon industry

And lots more!

In this Episode:

[01:04] The Salon Management course you should be signing up for if you want to grow your salon business, and where you can do so. 

[02:53] Oscar shares what the first few years of his ‘vagabond’ journey in the salon industry consisted of.

[04:46] How Oscar Oscar Salons has grown over the past 32 years, and what inspired the company name.

[08:41] Factors that Oscar sees as the key to the success of a salon. 

[10:01] What motivated Oscar to expand his business and his advice for managing this process. 

[14:08] Benefits of the partnership business model that Oscar has chosen for his salons, and an explanation of how the model works. 

[20:26] Oscar shares his thoughts on how the salon industry is changing.

[23:45] How to build a great team culture, from someone who is admired for having achieved that goal. 

[27:57] The approach that Oscar utilizes in order to ensure he is financially stable.  

[31:00] The size of the retail component of Oscar Oscar Salons. 

[36:26] Why Oscar likes to have multiple salons in one state.

[37:36] How COVID-19 lockdowns in Australia have impacted Oscar Oscar Salons. 

[39:35] Oscar explains what his product line consists of, and what makes it stand out from the many others out there.

[45:23] Lessons in leadership from Oscar. 

[47:44] Some of the mentors who have played a role in Oscar’s journey in the salon industry. 

[49:00] A rapid-fire round with Oscar: his greatest strength, what drives him, how he continually reinvents himself, the biggest life lesson he has learned, and what he wishes he was better at. 

 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Oscar for sharing his story with me for this week’s episode. Until next time!

Antony

 

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Oscar Oscar Salons

Website | Facebook | Instagram | LinkedIn

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