You don’t get to be a fully booked and well-rewarded hairdresser just by doing great work.
You get to be a busy well rewarded hairdresser by doing the most work, and for that to happen one of the key things you need to be doing is pre-booking people for their next appointment before they walk out the door.
Pre-booking your clients is an easy thing to do when you know how.
The key to successfully pre-booking clients is in the words you use. So, for example if you say, “Would you like to prebook?” the answer will usually be, No!
Face it, most people don’t want to have to plan what they will be doing in 6 weeks time, they would rather go online or call up the salon or pop in whenever they want and be able to get an appointment for whatever service they desire, with the stylist of their choosing, at a time of their choosing.
But life is not like that. And as a salon owner or stylist, you simply can't afford to be sitting around hoping on the off chance that the phone will ring or that someone will just walk in.
Instead what you want to know is that you will be consistently busy everyday, but in a predictable, organised and manageable way so that you don’t get burnt out, and so that clients have a seamless and stress free experience.
The key to being successful at pre-booking is that you need to give clients a reason to pre-book!
For example, if you said to every client this week; “I’ve really enjoyed seeing you today. Your next haircut or colour will be due in 6 weeks, and we I am almost fully booked already! So, I would suggest you make your next appointment now that way you will get the day and time most convenient to you.”
With a script like that instead of, ‘Do you want to prebook?’ You will get dramatically different results.
I have an online course called Super Stylist it has helped many people all over the world become busy well rewarded hairdressers and it can help you too.
We launch it 3 times a year and if you want to get on the wait list for the next launch, or are just curious about it and want to find out more visit growmysalonbusiness.com and register your interest to be notified when it’s next open for enrolment. I’m sure you’ll be glad you did.
And if you don’t already follow us, then don’t forget to follow me on Facebook and Instagram @growmysalonbusiness
Thanks for watching! Have a great week!