Management

Episode 280

28 January 2025

I've been in the industry a long time, and as a result I’d like to think that I know a lot about all things to do with hair and hairdressing.

But one area I haven’t had a lot of practical hands-on exposure to, is the ‘Hair Extensions’ side of the business.

Heavily influenced by social media and reality TV influencers, the ‘hair extensions’ business has become a huge part of the salon industry, and as a revenue producer, it is certainly not something to be ignored.

My guest on today's Podcast is Dina Demetriou, who is the head of education at ‘Beauty Works’ They are the market leaders in the hair extension business in the UK and Europe, and they have a global presence in the hair extension Industry…

In today’s podcast, we discuss:

  • What are the biggest misconceptions around hair extensions?
  • The different methods when working with hair extensions.
  • Why and how you should start integrating hair extensions into your salon business 

And lots more!

 

IN THIS EPISODE:

[01:07] Meet Dina Dimitriou from Beauty Works

[03:40] Dina's Journey into hair extensions

[05:23] Common objections and misconceptions about hair extensions

[09:11] The Influence of social media and reality TV

[13:26] Discussing hair extensions and hair health

[19:45] The evolution of hair extensions

[21:59] How hair extensions can attract new and existing clients

[24:35] The rise of the extensionist

[25:33] Challenges and success in the extension industry

[28:04] Training and certification for extensionists

[36:12] Retail opportunities and aftercare

[40:04] Pricing strategies for extensions

[47:18] Connecting with Dina and final thoughts

 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

 

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here  (Read steps below first)

– Scroll down to ‘Ratings & Reviews'

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

👉 FOLLOW US!

Instagram | Facebook | Website

 

👉 FOLLOW DINA DEMETRIOU!

Instagram

 

👉 FOLLOW BEAUTY WORKS!

Instagram

Episode 279

21 January 2025

For many salon owners, January is a time of the year when they’re getting the team refocused for the year ahead.

Because, traditionally January is a time of new beginnings. It's when you let go of the year before, set goals and launch new ideas for the salon.

So what’s the best way to get the team re-engaged motivated and excited for the coming year?

Because if goals and ideas are to turn into reality, you need to get the team onside and excited about what the future holds.

And to get the team ‘involved and onside’ means you need to get everyone together…

 

IN THIS EPISODE:

[01:23] Kicking off the New Year: Get your salon team excited and engaged for a productive new year.

[02:17] Planning and structuring your team meeting/event, including clarifying the event's purpose.

[06:03] Reflecting on the past year to review past successes and challenges.

[08:29] The importance of setting clear, actionable goals and prioritising them effectively.

 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

 

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here  (Read steps below first)

– Scroll down to ‘Ratings & Reviews'

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

RESOURCES MENTIONED IN THIS EPISODE:

Grow Business School Live – 2 Day Event in London 16th & 17th May – Find out more

 

👉 FOLLOW US!

Instagram | Facebook | Website

Episode 277

7 January 2025

In this episode I’m talking with Mikey Denton, a former salon owner who shares his personal story of transitioning from a hairstylist to a business owner.

Mikey discusses the pitfalls of relying on friends for business advice, the importance of getting everything in writing, and the impact of not understanding the financial and legal aspects of business ownership.

He candidly reveals his journey through bankruptcy, the lessons learned, and how he is rebuilding his life and career.

This episode offers valuable insights for aspiring salon owners on the importance of professional advice, meticulous planning, and cautious partnerships.

 

 

IN THIS EPISODE:

 

00:49 The challenges of transitioning to a salon owner

01:57 Introducing Mikey Denton: A cautionary tale

03:23 Mikey's journey: From opening to closing a salon

05:28 The downfall: merging businesses and legal troubles

13:41 Lessons learned: Business and friendship

18:25 Navigating bankruptcy and moving forward

25:46 Advice for aspiring salon owners

32:21 Final thoughts and farewell

 

Want MORE to help you GROW?

 

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

 

RATINGS + REVIEWS

 

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here  (Read steps below first)

– Scroll down to ‘Ratings & Reviews'

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

 

👉 FOLLOW US!

Instagram | Facebook | Website

 

👉 FOLLOW MIKEY DENTON!

Instagram |

Episode 273

10 December 2024

Every salon owner wants their business to grow, but many never break down that desire for growth into a tangible action plan for how to bring that real growth about.

Growth begins with first defining ambitious but achievable growth targets, identifying who and where the potential for growth will come from and then ensuring that your team has the resources needed to deliver on the goal.

In today’s episode, I talk you through a real example of how one salon owner increased her salon’s annual revenue by $100,000 so that she could pay cash for a new BMW just through an increase in salon hair treatments.

 

IN THIS EPISODE:

[00:57] The Importance of growth in your salon business

[02:05] Setting realistic growth goals

[03:49] Identifying growth opportunities

[04:42] Creating a strategy for predictable growth

[05:37] Breaking down the numbers

[07:01] Overcoming challenges to achieve growth

[09:48] Recap and final thoughts

[13:06] Additional resources

 

Want MORE to help you GROW?

📚Check out our Bestselling GROW Books https://growmysalonbusiness.com/books

🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

 

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here  (Read steps below first)

– Scroll down to ‘Ratings & Reviews'

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

RESOURCES MENTIONED IN THIS EPISODE:

Grow Book Series

Online Courses

1 to 1 Coaching

 

👉 FOLLOW US!

Instagram | Facebook | Website

Episode 272

3 December 2024

Today's guest is London based Hairdresser, barber, fellow podcaster and salon owner Anthony Laban. On this episode, we discuss Anthony’s journey from managing a large store to owning two boutique salons and two barbershops. 

We dive into the challenges and opportunities these different business models present, including management, recruitment, and marketing strategies. 

Anthony shares insights on the evolution of barbershops, the advantages of boutique salons, colour-focused offerings, and hair replacement systems. 

The episode also touches on the importance of team management, the benefits of employing staff over self-employment, and industry trends. 

And lots more!

 

IN THIS EPISODE:

02:55 The transition from one big salon to boutique salons

03:47 Naming and branding the separate businesses

07:54 Branching out into barbershops 

16:44 Business structure and profitability of the two different business models

21:21 The role of the front desk in Anthony’s salons

22:36 Offering pieces and hair replacement systems

24:32 Offering hair extensions for post-chemo clients

29:02 Managing barbershops vs. salons

32:16 Employment vs. self-employment in the Industry

36:38 Discussing the future of the Barbering Industry

38:34 Anthony’s lessons learned in business

 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

 

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here  (Read steps below first)

– Scroll down to ‘Ratings & Reviews'

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

RESOURCES MENTIONED IN THIS EPISODE:

The Noble Barber podcast – Instagram 

 

Mint hair London – Website

Mint hair London – Instagram

 

Anthony Laban Home – Website

Anthony Laban Home – Instagram

 

👉 FOLLOW US!

Instagram | Facebook | Website

Episode 270

19 November 2024

As an educator and business coach in the industry, I get asked a lot of questions, and one that keeps coming up is, “Should I share the salon financials with the team?”

As with most things, there are pros and cons, for and against…

In today's episode, I will talk you through my thoughts on both … but spoiler alert: I’m in favour of sharing some [if not most] of the salon financials with your team…

So I’m going to start with my five reasons why you should share your financials and then five reasons why you shouldn’t or, at the very least, why maybe you’d think twice before you share too much…

 

IN THIS EPISODE:

 

[01:14] Should you share the salon's financials with your team?

[02:02] The 5 reasons to share your salon's financials

[09:52] The 5 reasons against sharing your salon’s financials

[14:17] Balancing the decision with the salon's culture and team dynamics.

[16:43] Conclusion and resources

 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

 

RATINGS + REVIEWS

 

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here  (Read steps below first)

– Scroll down to ‘Ratings & Reviews'

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

👉 FOLLOW US!

Instagram | Facebook | Website

Episode 268

5 November 2024

There are many changes impacting the hair and beauty business, and one area that is impacting every industry is the continual advancement and use of tech, particularly the advancement of AI. 

Today's guest is Sudheer Koneru, co-founder of Zenoti Salon Software.

After a background working at Microsoft, Sudheer embraced semi-retirement, and after exploring yoga, meditation and the wellness industry, he became the owner of a small group of spas that incorporated salons, beauty, fitness and yoga. 

Frustrated by the software solutions available at the time, Sudheer decided to develop his own, and Zenoti was the result. 

Today Zenoti operates in over fifty countries in a total of approximately 30,000 businesses in the beauty and wellness industry. 

In today’s podcast, we will discuss:

  • The role of AI in the salon industry today
  • Predictions of the impact that AI will have in the immediate future
  • The advantages of having only one piece of software that handles everything from being a point of sale and booking platform to all your marketing, management and business analytics…

And lots more!

 

IN THIS EPISODE:

 

[01:08] Introducing Sudheer Koneru and Zenoti

[02:36] Sudheers transition from tech to beauty and wellness

[12:25] The birth of Zenoti from Sudheers personal wellness journey

[23:33] Discussing Zenoti's apps for both stylists and clients

[35:12] AI's impact on the salon industry

[43:32] Future predictions for AI in the salon industry

[50:15] Conclusion and where to find Zenoti

 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at  https://growmysalonbusiness.com/management-checklist/

 

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here (Read steps below first)

– Scroll down to ‘Ratings & Reviews' 

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

RESOURCES MENTIONED IN THIS EPISODE:

Zenoti

Website | Linkedin | Instagram

 

👉 FOLLOW US!

Instagram | Facebook | Website

Episode 266

22 October 2024

“How has your year been?”

I can’t believe that it’s already the second half of October, but it is, and that means that we are well and truly into the final quarter of the year 2024!

Now, if you cast your mind back to January of this year, in all probability, you had goals and ambitions for 2024…

And regardless of whether you’ve had your best year ever [and some people have] or perhaps it’s been a year ‘business wise’ where you’ve been completely derailed.  

Either way, as the saying goes, “It’s not over until the fat lady sings”, and so in this episode, we focus on the importance of ‘finishing strong!’

 

IN THIS EPISODE:

[01:21] Reflecting on the year

[02:14] Finishing the year strong

[03:32] Learning from challenges

[05:15] Owning your business outcomes

[05:33] Learning from mistakes

[05:55] Honest appraisal of your business

[07:41] Creating a stop-start-continue list

[09:08] Opportunities in the last quarter

[09:40] Promotions and strategies for year-end

 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books

https://growmysalonbusiness.com/books/

🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

 

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here

– Scroll down to ‘Ratings & Reviews'

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

RESOURCES MENTIONED IN THIS EPISODE:

 

The Salon Management Course

 

👉 FOLLOW US!

Instagram | Facebook | Website

Episode 264

8 October 2024

In today’s episode, I focus on ‘Salon Management Software’, and I’m talking with Lori Obiedzinski, originally a hairdresser she now works in the salon management software side of the industry.

In this episode, we discuss how AI can streamline business operations and enhance client engagement, the importance of online booking, and the emerging trends impacting the future of salon management systems.

As well as:

  • What to look for in a salon management system
  • The role of Artificial Intelligence in salon management software
  • How and why salon owners can and should get more out of their salon management software systems

And lots more!

 

IN THIS EPISODE:

(02:29) Defining key terms and the competitive landscape of salon management software.

(05:49) Choosing the right salon management software based on your needs.

(08:00) Maximizing software utilisation and how most salons underutilise the available system functions.

(12:19) The role of AI and automation in streamlining operations and enhancing client engagement.

(17:39) Why it’s important to think of your salon software as an investment, not an expense

(24:56) The rise of independent stylists and the impact of independent stylists on software development.

(26:35) The importance of leveraging software for client communication

(31:06) Debate: Removing the front desk and enhancing the client experience with mobile solutions.

(38:08) Adapting to COVID and the innovations that stuck afterwards

(47:17) Thoughts on the future trajectory of salon management systems

 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books

🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

 

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

– On your phone, Click here

– Scroll down to ‘Ratings & Reviews'

– Tap on the empty purple stars and rate 5 stars

– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
Antony

 

 

RESOURCES MENTIONED IN THIS EPISODE:

 

ROSY SALON SOFTWARE

Instagram |  Website

 

AURA SALON SOFTWARE

Instagram | Website

 

👉 FOLLOW US!

Instagram | Facebook | Website

Episode 263

1 October 2024

Whether it’s on social media or podcasts or articles that I read, It seems to me that the goal of salon owners everywhere is to leave the floor.

I don’t think it’s inevitable, but there seems to be a point in the lives of many salon owners where they say that they want to step away from being behind the chair.

But there’s a problem, and the problem is that often, the reason that they can’t step away from behind the chair is because they’re the salon's number one earner.

So what’s the solution?

Let’s begin by looking at how they ended up in this position in the first place.

Tune in to learn how to redefine your role as a salon owner so that you set your business up for long-term success.

IN THIS EPISODE:

(00:00) Welcome to the Grow My Salon Business Podcast
(01:49) The dilemma of stepping away from the chair
(03:24) Understanding the root cause of the problem
(05:47) Building a sustainable salon business
(08:56) The role of a salon owner
(09:56) Free management resources and upcoming masterclass
(10:50) Conclusion and farewell

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books
https://growmysalonbusiness.com/books/

🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony

RESOURCES MENTIONED IN THIS EPISODE:

The Salon Management Checklist – Download here
4 Essential Lessons In Salon Management – Join the FREE Masterclass here

FOLLOW US!

Instagram | Facebook |

Next Page »