Business Builder
Episode 300
17 June 2025
Welcome to episode 300! It’s a milestone I’m incredibly proud of, and I want to thank you for being part of the journey. Whether you’re listening while walking the dog, doing the school run, or lifting weights at the gym, I’m grateful to have you here.
In this episode, I’m sharing the 10 timeless principles of salon money management. These aren’t fluffy ideas; they’re hard-won lessons from my own experience and from years of coaching salon owners around the world.
If you want to go beyond just “doing great hair” and actually run a profitable business, this one’s for you. Let’s make sense of the numbers and start building a business that works for you, not the other way around.
IN THIS EPISODE:
[00:00] Celebrating 300 episodes and listeners around the world
[02:22] Why timeless business principles still matter
[03:00] The hairdresser-to-business-owner journey
[04:02] Why financial literacy matters more than talent alone
[04:57] Principle 1: Revenue does not equal success; profit is the real goal
[05:55] Principle 2: Separate your business and personal finances
[06:38] Principle 3: Be careful who you take advice from
[07:16] Principle 4: Learn to love your numbers
[08:15] Principle 5: Focus on your core salon offering
[09:00] Principle 6: More money isn’t always the solution
[09:36] Principle 7: More clients don’t always mean more profit
[09:53] Principle 8: Invest in your business and personal growth
[10:16] Principle 9: Build an emergency fund, stuff happens
[11:00] Principle 10: Money is a game, learn to play it well
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
Free Masterclass – The Financially Savvy Salon Owner – Monday, June 23rd – Save your seat
The Money Course – You don't need to be a numbers genius. You just need the right steps in the right order to transform your salon’s financial future. Find out more
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 298
3 June 2025
In this episode, I’m sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income.
The good news? She saw it coming. And that’s the power of planning.
We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you’re in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.
IN THIS EPISODE:
[00:00] Introduction and today’s topic: managing a cash flow crisis
[00:55] Real-life scenario from a salon owner in the Money course
[04:57] Ideas to increase income before touching savings
[06:22] Strategies for short-term staffing solutions
[08:55] Reducing outgoings: where to trim the fat
[10:12] Hiring strategically: assistants and productivity
[14:41] 10 key lessons for navigating a cash flow crunch
[18:03] Free resources and upcoming Money course info
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
👉 How to Navigate a Course Through Difficult Financial Times – Free Video Training. Visit our Free Resources page and have the video and workbook sent straight to your inbox!
Online Money Course – Find out more!
Join me on my FREE upcoming masterclass and learn the steps to becoming a financially savvy salon owner! Save your seat here
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 295
13 May 2025
You don't grow a business just by getting more clients.
You grow by keeping the ones you’ve already got.
But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention.
In this episode, I share the numbers you need to be watching, the three simple shifts that make all the difference, and why the fastest path to growth is fixing what you’ve already got.
If it feels like you’re working hard but never getting ahead, this episode is for you.
IN THIS EPISODE:
[0:00] Amanda adds $20K/month without spending more on marketing
[1:38] How to make more money with what you already have
[1:58] The client life cycle: a powerful mindset shift
[3:27] The trend: salons focus on new clients instead of retention
[7:29] The three-part system for making every client count
[8:56] A simple action with dramatic results
[9:20] Case studies: Lucas and Clive boost revenue with rebooking
[11:02] This masterclass is for owners ready to build a high-performing team If you're serious about growing your salon, this is where to start.👇
FREE Masterclass Creating the Super Stylist: The Key to Boosting Productivity and Profits in Your Salon.’ Save your seat here
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
If you're serious about growing your salon, this is where to start.👇
FREE Masterclass Creating the Super Stylist: The Key to Boosting Productivity and Profits in Your Salon.’ Save your seat here
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 292
22 April 2025
This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape.
I've titled this episode “The 9 Traits of a Modern Salon Manager”, and I've consciously used the word ‘Modern' because, like everything else in life and business, what worked yesterday may not work so well today.
I explore the nine essential traits that modern salon leaders need to cultivate to build successful teams, create thriving businesses, and adapt to the evolving demands of our industry. While certain principles remain timeless, other elements of management and leadership become more or less important over time.
Whether you're a salon owner looking to strengthen your leadership skills or a stylist with ambitions of salon management, this episode offers practical insights to help you develop your management approach.
And, If you're serious about elevating your management skills, be sure to join me on my FREE Masterclass: The 4 Essential Lessons in Salon Management – Save your seat here
IN THIS EPISODE:
[2:00] The importance of your role as a manager and leader
[2:52] Why the “hands-off” management approach often fails
[4:55] Trait 1: Having a clear vision for the future
[5:42] Trait 2: Understanding that leadership is about developing people
[6:23] Trait 3: Building relationships and showing empathy
[7:07] Trait 4: Offering flexibility in the workplace
[8:23] Trait 5: Driving productivity through goal-setting and accountability
[9:35] Trait 6: Embracing technology in salon management
[10:01] Trait 7: Creating and protecting your salon's culture
[10:51] Trait 8: Prioritising effective communication
[11:36] Trait 9: Embracing and adapting to change
[11:57] Final thoughts on continuous learning as a manager
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
FREE Masterclass: 4 Essential Lessons in Salon Management – Click here to save your seat
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 291
15 April 2025
One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we’re talking about apprentices, assistants or stylists…
And that isn’t country specific, it’s a general trend of people feeling they’re hard done by to the point of being exploited…
But what I literally never see are comments about “How bad the productivity levels of the average hairdresser are.”
And obviously that's part of the problem, because what you earn is always going to be a reflection of what you produce.
Join me as I share 15 key traits that set high-earning stylists apart and discover how you can transform your income without thinking you have to go self-employed or change salons.
If you're ready to stop blaming and start earning, this episode is your roadmap to financial success in the salon industry.
RESOURCES MENTIONED IN THIS EPISODE:
Download the Guide: 15 Points for Financial Success as an employed stylist.
IN THIS EPISODE:
[00:55] Commitment to a positive outlook despite industry challenges
[01:20] Observations about compensation complaints in industry Facebook groups
[02:07] The connection between productivity and earnings in salons
[02:56] Addressing the stylist's mindset about money and compensation
[03:39] The reality of salon economics and owner struggles
[05:11] Introducing the concept: “You don't get what you want, you get who you are”
[06:01] Questions for stylists to assess their own productivity
[07:04] Celebrating successful stylists in the industry
[07:49] Introduction to “The Half Million Dollar Club” stylists
[08:46] Discussion of stylists earning $200-250K annually behind the chair
[10:15] Addressing the blame mentality and shifting to personal responsibility
[10:51] Introduction to the 15 traits of financially successful stylists
[15:47] Practical examples of what successful stylists do consistently
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 289
1 April 2025
In this week’s episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones.
I talk about why it’s essential that salon owners invest in training their team beyond just technical skills.
Despite all the time, energy, and financial commitment you make as the salon owner, the real success of your business comes together when the stylist is standing behind the chair.
That's where the magic either happens or not…
As a salon owner, stop leaving the success of that interaction between client and stylist to chance. Instead, either invest in or develop your own comprehensive training programs that cover communication skills, client service, and the mindset needed for sustained success.
IN THIS EPISODE:
[00:00] Welcome and introduction
[00:45] Introducing Rita and the Super Stylist course
[01:49] Questions for salon owners about team training
[03:33] Where the rubber meets the road: The critical client interaction
[04:14] Introduction to Rita's story and my initial assumptions
[05:14] The surprising reality of Rita's experience and mindset
[05:58] Communication distinctions that matter with clients
[06:49] Rita's approach to continuous improvement
[07:47] What inspires me about stylists like Rita
[08:51] Information about the Super Stylist course
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
The Online Super Stylist course
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 287
18 March 2025
One of the most common questions I get asked is: How do I get more clients? But is that really the right question? In this episode, I break down why simply chasing new clients isn’t always the answer and what you should be focusing on instead.
We’ll dive into the importance of retention, how to track where your new clients are coming from, and what both stylists and salon owners can do to build a steady, sustainable client base.
Whether you’re an owner or a stylist, this episode is packed with practical strategies to help you attract the right clients—and keep them coming back.
IN THIS EPISODE:
[00:00] – Intro & a quick favour: leave a review!
[02:00] – Is getting more clients really the right question?
[04:00] – Why every business needs a steady flow of new clients
[05:30] – How to track where your new clients are coming from
[07:00] – Getting clear on your ideal client
[08:00] – Who’s responsible for getting new clients—stylists or salon owners?
[09:30] – The easiest way to grow your clientele (hint: referrals!)
[11:00] – The client experience: Are you giving them a reason to return?
[13:00] – The salon owner’s role in marketing and client growth
[15:00] – The real challenge: keeping clients, not just getting them
[17:00] – Understanding retention rates and what they tell you
[20:00] – How tracking retention can improve your business decisions
[22:00] – The bigger picture: building a salon where new clients come naturally
[23:00] – Wrap-up & resources: Super Stylist course, Grow 4 Marketing book, coaching options
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏 Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
The online Super Stylist course
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 284
25 February 2025
In todays episode I address a common concern among salon owners: “How do you get new graduated beauty school students or apprentices to be profitable as quickly as possible?”
Getting young team members profitable quickly is the result of a combination of recruitment, training, and leadership.
So begin by developing an internal comprehensive training program. Recruit for attitude. And train for skill.
Follow that up by giving trainees hands on experience as soon as possible. Weed out the non performers quickly and maintain a culture of learning and growth.
Tune in to learn actionable steps to fast-track apprentice productivity and profitability.
IN THIS EPISODE:
[01:19] Addressing the key question: Making apprentices profitable
[05:27] The importance of recruitment
[10:11] Effective training strategies
[22:07] Hands-on experience and client interaction
[23:27] Leadership and management
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 283
18 February 2025
In this episode of the Grow My Salon Business Podcast, I address a common question from salon owners about the distinction between business profit and the owner's wage.
We’ll cover why salon owners should receive both a wage and a return on their investment.
Drawing an analogy with other investments, I explain the importance of separating these two income streams and discuss various ways that salon profits should be allocated within the business.
IN THIS EPISODE:
[01:15] Listener question: Why are the Salon profit and owner's wages two separate things?
[02:00] Investment and profit explained
[03:09] Analogy of the stock market vs salon business
[05:56] Discussing investor vs employee earnings
[06:32] Explaining the salon owner's investment and profit
[08:50] The different uses of business profit
[10:46] Conclusion and course reminder
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
The Financially Savvy Salon Owner – Free Masterclass – Save your seat!
The online Money Course – Enrolment is open!
👉 FOLLOW US!
Instagram | Facebook | Website
Episode 281
4 February 2025
What do you need to know – Or what should you know in order to open your own salon?
Whether that's a traditional employee-based salon, a rental salon, or even a salon suite, what is it that you should know so that you give yourself the best chance of success?
Because, regardless of the type of business model that appeals to you, I think that it’s important that you set yourself up to succeed before you go into debt or spend your life's savings on going into business unprepared.
In today's episode, I review 6 points that I think every potential salon owner needs to learn or know about before they go down that path of business ownership.
IN THIS EPISODE:
00:57 Introduction to salon regulations and licensing
01:54 Essential knowledge for opening a salon
03:44 The importance of understanding business responsibilities
05:10 Developing financial skills and pricing models
06:46 Comprehending the different business models and employment laws
07:47 Commitment to continuous learning
08:30 Joining professional trade bodies
10:07 Conclusion and upcoming Money Course
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
They do matter in the rankings of the show and help other people find my podcast.
👉 Here's what you do:
– On your phone, Click here (Read steps below first)
– Scroll down to ‘Ratings & Reviews'
– Tap on the empty purple stars and rate 5 stars
– Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏
Until next time!
Antony
RESOURCES MENTIONED IN THIS EPISODE:
GROW Business School Live – 2 Day event
👉 FOLLOW US!
