I visited a salon on a Saturday recently and the owner told me that half of his stylists were on a rostered day off that day. He said that all his stylists get two Saturdays off a month and in return that they all work three late nights every week instead.
He explained that some of his staff have children and Saturdays were important for families and that even the ones that didn’t have children also really valued having some Saturdays off which gave them a long weekend.
Perhaps it’s a good idea to completely reimagine your business, to forget everything you know about the industry and reimagine what it could be like by asking yourself; “If we were starting out from scratch today what would that look like?”
Just because something has always been done a certain way, doesn’t mean that it’s the best way or the only way to do it. And with the challenges that salons everywhere experience attracting and keeping staff and the changing demands for more flexible work from employees you can’t rule anything out.
I’m not saying that it’s the right thing to do, or that it’s the best thing to do, but it’s certainly worth looking at the impact that it would have on your business.
I wonder what it does for his profitability?
I wonder what it does for his staff morale?
I wonder what it does for his staff retention?
I wonder what it does to his client retention?
So ask yourself “If you were starting out from scratch today what would that look like? Reimagine your business.”