Business can be a lot like sport. When it boils down to it, one team wins because they are doing lots of little things better than the other team… and it's the same in business.

What are the little things that set you apart and will make you a winner?

“You build your business, or your column, one client at a time.”

The very lifeblood of our business is fuelled by not just attracting new people, but…

Finish Strong! Only three weeks until Christmas! And for most salons, this is the busiest time of the year… Some businesses have had a good

I was talking to someone recently who had met a very well known political figure. And even though they had only met them for a

Every day we have 24 hours in which to ‘DO’ stuff. The challenge that most of us have is that we talk about ‘Doing’ as

You can’t succeed on your own! To succeed you need other people. Sometimes that means other people inside your team, other times it means ‘Collaborations’

Are you achieving your goals? If you are like most people the answer will be, “some of them, yes!” And some of them “No” I

What will matter the most? Think about it…when you look back at the end of your career what will have really mattered? Sure, money is

I heard a great quote the other day; “Education is not a pail to be filled, but a fire to be lit.” It made me

“Is it still working?” It doesn’t matter what the ‘it’ in question is. Whether it’s the way you do consultations, the way you recruit new

If you are one of those people just starting out on a career in the hairdressing industry, ‘congratulations and welcome’ to what can be an

  Almost everyone at some point in their career is an assistant to someone else. It's an incredibly important job, so what does it take

“What’s the fastest way to build my column?” That’s often the question, the end game, the purpose, the reason or result of why we do

The secret to long term success is client retention! Clients have a choice, they don’t have to come back to you! But you and I

Don’t be average! One of the most rewarding experiences is when you see the next generation of young hairdressers coming through. The next batch of

Where did they go? Retention is such an important word in the hair and beauty business. “You don't necessarily become the best most successful and

What’s on your list? We all have a list, …I do too It’s a list of all the reasons why you can’t do it, reasons

You’re not really selling shampoo! ‘The professional beauty market is flooded with great products’. And today, as consumers we are spoilt for choice, so whilst

“Do you follow through on the decisions you make?” If you are like most people the answer will be “not always”. At different times we

Imagine I was your client, would I buy from you? What would it take? What should you do, and say? What shouldn’t you do, and

Have you got what it takes? Like many people, I enjoy watching a range of sports, whether it’s athletics, football, rugby, tennis or basketball. When

“If you don’t grow, your business never will” That’s such an important sentence, “If you don’t grow your business never will”. It doesn't matter if

What does it mean to you? I’ve been talking about change a lot lately… maybe more than usual. Maybe it’s because the older you get

Do you know where the word ‘motivation’ comes from? I usually start my seminars by asking, “What would you like to get out of today?”

Question: How do you spell CONSULTATION? Answer: O-P-P-O-R-T-U-N-I-T-Y …and all too often, it’s a missed opportunity! Why do so many hairdressers skip the consultation… and

Don’t be average! One of the most rewarding experiences is when you see the next generation of young hairdressers coming through. The next batch of

Do you want more? Exactly ninety five percent of people would like to be get, be, do or have more… and the other 5% probably

Where did they go? Retention is such an important word in the hair and beauty business. “You don't necessarily become the best most successful and