I went to the dentist last week, and I didn’t get a discount! While I was at the dentist I had the car cleaned and

What’s your average bill? I’ve often said “That I don’t trust most industry statistics”… but I continue by saying “But ask yourself, what if it

“What are the 3 most important numbers for a stylist to focus on?” Productivity matters, that’s the harsh reality, and it’s by measuring and tracking

If there were just ‘3 numbers’ to focus on what would they be? I remember the day when I first got computerised at the salon

Being in business isn’t easy, it can be fraught with challenges. So as owners and managers it’s important to always be looking at ways to

Not on my shift! This is going to polarise you. You’ll either read this and think, ‘Yeah that happens in my salon too’. Or you’ll